We all know the world can move quickly, but things have been moving even more rapidly over the past few days due to the recent COVID-19 virus. In fact, it seems no matter which part of our Country you are in, information is being updated hourly. As we wade into these uncharted waters together, everyone in our industry is being forced to consider decisions that affect their community, their team members, and their business.
We understand the importance of using all the resources at your fingertips to not only make the most informed decisions, but also to develop the best plans to execute them. We always strive to be a valuable asset and partner, but in these difficult times, we want to remind you that we are here to help mitigate the challenges you are facing.
As things have evolved today, we have begun putting together a list of what challenges we’ve observed so far, along with what have been the best practices we’ve seen, heard or implemented. We look forward to compiling and sharing this in the next day or so to help put a spotlight on important things to consider as you make tough decisions on how to react to this new environment going forward.
In the meantime, please let us know how we can help alleviate some of the short-term stress. Here are some of the ways we can help:
- Crisis Communication
- Things to consider with closings:
- During the closure process
- Messaging and media while closed
- Pre-reopening needs
- Reopening and beyond
- Things to consider while staying open
- Messaging and media
- Employee reassurances
- Best practices
- Consistent communication
Please don’t hesitate to reach out for support. We will get through this together.
